Privacy Policy

We collect the following categories of information:

Information you provide directly

• Identity and contact details — first and last name, email address, and phone number provided when you create an account, request an appointment, or contact us.
• Account credentials — email and password, or a Google account identifier if you choose to sign in with Google. We never see or store your Google password.
• Appointment details — the treatment or service selected, any area/option chosen, date and time, and any notes you voluntarily include with a request.
• Communications — messages you send us by form, email, or phone.

Information collected automatically

• Technical data such as IP address, browser type, device type, operating system, referring page, and timestamps.
• Usage data such as pages viewed, links clicked, and general interaction with the booking flow, used to keep the site secure and improve the experience.

Information we do not want you to send

Please do not submit detailed medical history, diagnoses, photographs of medical conditions, insurance identifiers, or other sensitive health details through the public website forms. Clinical intake is handled separately and confidentially.

• To create and maintain your account and authenticate you when you sign in.
• To schedule, confirm, reschedule, cancel, and remind you about appointments.
• To respond to inquiries, consultation requests, and customer service questions.
• To send transactional messages such as booking confirmations and appointment reminders.
• To operate, secure, troubleshoot, and improve the website and booking system.
• To detect and prevent fraud, abuse, spam, and unauthorized access.
• To comply with legal, regulatory, professional licensing, and recordkeeping obligations.

We do not sell your personal information, and we do not share it with third parties for their own independent marketing purposes.

Where required by law, we process personal information on the basis of your consent (for example, when you submit an appointment request or opt in to messages), to perform a service you requested, to comply with legal obligations, and for our legitimate interest in operating a secure and functional website. You may withdraw consent at any time by contacting us, though this may limit our ability to provide certain services.

If you book an appointment, we will send transactional emails related to that appointment (confirmation, reschedule, cancellation, and reminder notices). These are necessary to deliver the service you requested and are not marketing messages. If you separately opt in to promotional emails or text messages, you may unsubscribe or reply STOP at any time. Message and data rates may apply for text messages.

We use strictly necessary cookies and browser storage to keep you signed in, remember your session, and secure form submissions. We may also use limited analytics to understand aggregate site usage. Most browsers let you block or delete cookies, but disabling essential cookies will prevent sign-in and booking from working. We do not use cookies to build advertising profiles.

We share personal information only as follows:

• Service providers — vetted vendors that host our website, database, authentication, and email delivery, acting on our instructions and bound by confidentiality obligations.
• Professional advisors — attorneys, accountants, and auditors, where necessary and confidential.
• Legal requirements — when required by law, subpoena, court order, or to protect the rights, safety, and property of our patients, staff, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We use administrative, technical, and physical safeguards designed to protect personal information, including encrypted connections (HTTPS), authenticated access to accounts, and access controls that restrict appointment records to the account holder and authorized staff. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and notify us promptly if you believe your account has been compromised.

We retain account and appointment information for as long as your account is active and thereafter as needed to provide continuity of care, resolve disputes, enforce our agreements, and satisfy legal, tax, and professional recordkeeping requirements. When information is no longer needed, we delete it or de-identify it.

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion, request a portable copy, opt out of marketing communications, and be free from discrimination for exercising these rights.

California residents

Under the California Consumer Privacy Act, as amended, California residents have the rights described above, including the right to know the categories of personal information collected, the purposes for collection, and the categories of third parties with whom it is shared. We do not sell or share personal information as those terms are defined by the CCPA. To exercise a right, contact us using the details below. We will verify your request against information already in your account before responding, and you may use an authorized agent.

This website is not directed to children under 13, and we do not knowingly collect personal information from them. Minors may only receive services with the involvement and consent of a parent or legal guardian. If you believe a child has provided us information, contact us and we will delete it.

Our website may link to third-party sites, such as social media profiles. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Content on this website is provided for general educational and planning purposes only and does not constitute medical advice, diagnosis, or treatment, and does not create a provider-patient relationship. Treatment candidacy and results depend on individual evaluation.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page, and where appropriate we will provide additional notice. Continued use of the website after an update constitutes acceptance of the revised Policy.

Questions about this Privacy Policy or your information? Reach us at:

• Email: hello@laserlabsskinbody.com
• Phone: (951) 551-8711
• Service area: Temecula, Murrieta, Menifee, Southwest Riverside County